Just got an email from the Waratahs regarding service levels at SFS:
Dear Waratahs supporter,
The NSW Waratahs would like to update all members and fans on the situation with Allianz Stadium.
Following a number of serious complaints at the standard of service and facilities provided by the Sydney Cricket and Sports Ground Trust (SCG) after the game against the Rebels on March 21, Waratahs Rugby formally notified the Trust of the level of service and facilities that it expects and demands for its members and fans. We will continue to do our utmost to protect the interests of our supporters to ensure that everyone who comes to our games can expect a great gameday experience. Following the late scheduling of the Sydney Swans game before our match against the Bulls last Saturday (April 19), we raised our concerns regarding access and the lack of parking allocated for Waratahs members and fans and made clear our expectations for the Trust to manage these issues. As a result, free shuttle buses were provided to and from the CBD and Chatswood for this game.
In short, we’re on your side and we share your frustrations when your expectations are not met. We strongly encourage all our fans and members to send their feedback on their gameday experience directly to the SCG Trust, the organisation responsible for operational aspects including the scheduling of other games at Allianz Stadium and the SCG, transport, parking and food and beverage. You can do this online or by calling them on (02) 9360 6601. We also encourage you to copy your feedback to us so that we can continue to ensure it is addressed. You can do this by email toenquiries@waratahsrugby.com.au.
It’s in our interest to ensure that all our supporters’ feedback reaches the relevant people at the SCG Trust, in order to ensure that the best interests of our loyal supporters are represented.
Thanks for your continued passion and support.
Yours faithfully
Jason Allen
Waratahs Rugby Chief Executive Officer
He lives!!
But, reading behind the lines, what has happened is that he has had two whinges at the SCG Trust and they have told him to fuck off, either politely or otherwise. So now he wants the Waratah supporters to do his job for him, by adding a cacophony of fan complaints to try and do what he could not do.
Has he been to see the Minister responsible for the Trust to complain about their lack of action? Used the Liberal oldboys network to stir up a storm? Threatened to send various Ministers a bottle of Grange if they don't put a bomb under the Trust? Threatened to take all the rest of the games to Parramatta this year if there is no tangible improvement in the Trust's performance?
It is not the fans job to fix the problem. Its the job of the Tahs CEO.
